/*
 * Support Center: full-screen workspace with an inbox rail, a conversation
 * column and a ticket details panel. Also styles the unread-reply indicators
 * on the chat sidebar account button and the mobile menu toggle.
 */

.support-center-overlay {
    --sc-bg: var(--chat-bg, #08070e);
    --sc-panel: var(--chat-panel, #0b0a12);
    --sc-raised: var(--chat-panel-raised, #11101a);
    --sc-hover: rgba(244, 239, 230, 0.045);
    --sc-border: var(--chat-border, rgba(232, 226, 242, 0.13));
    --sc-border-soft: rgba(232, 226, 242, 0.08);
    --sc-border-strong: var(--chat-border-strong, rgba(232, 226, 242, 0.23));
    --sc-text: var(--chat-text, #f4efe6);
    --sc-muted: var(--chat-muted, #aaa5b0);
    --sc-subtle: var(--chat-subtle, #7e7987);
    --sc-accent: var(--chat-accent, #e7e0ef);
    --sc-accent-ink: var(--chat-accent-ink, #100e17);
    --sc-danger: var(--chat-danger, #e79b91);
    --sc-success: #93d3ab;
    --sc-warn: #e6c787;
    --sc-ring: 0 0 0 3px rgba(231, 224, 239, 0.1);
    --sc-ease: cubic-bezier(0.2, 0.8, 0.2, 1);
    --sc-ease-out: cubic-bezier(0.16, 1, 0.3, 1);
    --sc-font: var(--ui-font, "Inter", "Segoe UI", system-ui, sans-serif);
    --sc-display: "Neo Tech Std", var(--sc-font);
    --sc-mono: ui-monospace, "SFMono-Regular", "Cascadia Mono", Consolas, monospace;
    --sc-topbar: 56px;
    --sc-rail: 320px;
    --sc-aside: 300px;
    --sc-column: 760px;

    position: fixed;
    inset: 0;
    z-index: 20000;
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    grid-template-rows: var(--sc-topbar) minmax(0, 1fr);
    color: var(--sc-text);
    background: var(--sc-bg);
    font-family: var(--sc-font);
    font-size: 14px;
    line-height: 1.5;
    -webkit-font-smoothing: antialiased;
    animation: sc-page-in 320ms var(--sc-ease-out) both;
}

.support-center-overlay:focus {
    outline: none;
}

.support-center-overlay.is-closing {
    pointer-events: none;
    animation: sc-page-out 200ms ease both;
}

.support-center-overlay *,
.support-center-overlay *::before,
.support-center-overlay *::after {
    box-sizing: border-box;
}

.support-center-overlay [hidden] {
    display: none !important;
}

.support-center-overlay :is(button, input, textarea) {
    font-family: inherit;
}

.support-center-overlay :is(h1, h2, h3, h4) {
    display: block;
    gap: 0;
    letter-spacing: normal;
}

.support-center-overlay :is(h1, h2, h3, h4, p, dl, dd, dt, ul, ol) {
    margin: 0;
    padding: 0;
    border: 0;
    background: none;
    text-shadow: none;
    text-transform: none;
}

.support-center-overlay :is(h1, h2, h3, h4)::before,
.support-center-overlay :is(h1, h2, h3, h4)::after {
    display: none !important;
    content: none !important;
}

.support-center-overlay :focus-visible {
    outline: 2px solid rgba(231, 224, 239, 0.6);
    outline-offset: 2px;
}

.support-center-overlay ::-webkit-scrollbar {
    width: 12px;
    height: 12px;
}

.support-center-overlay ::-webkit-scrollbar-track {
    background: transparent;
}

.support-center-overlay ::-webkit-scrollbar-thumb {
    border: 4px solid transparent;
    border-radius: 999px;
    background: rgba(232, 226, 242, 0.12);
    background-clip: padding-box;
}

.support-center-overlay ::-webkit-scrollbar-thumb:hover {
    background-color: rgba(232, 226, 242, 0.22);
}

.sc-sr-only {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    padding: 0 !important;
    margin: -1px !important;
    overflow: hidden !important;
    clip: rect(0, 0, 0, 0) !important;
    white-space: nowrap !important;
    border: 0 !important;
}

/* ---------- Shared controls ---------- */

.sc-icon-btn {
    display: inline-grid;
    flex: 0 0 auto;
    place-items: center;
    width: 36px;
    height: 36px;
    padding: 0;
    color: var(--sc-muted);
    border: 1px solid transparent;
    border-radius: 10px;
    background: transparent;
    font-size: 14px;
    text-decoration: none;
    cursor: pointer;
    transition: color 150ms ease, background-color 150ms ease, border-color 150ms ease, transform 150ms var(--sc-ease);
}

.sc-icon-btn:hover {
    color: var(--sc-text);
    border-color: var(--sc-border);
    background: var(--sc-raised);
}

.sc-icon-btn:active {
    transform: scale(0.94);
}

.sc-icon-btn:disabled {
    opacity: 0.45;
    cursor: default;
}

.sc-icon-btn.is-spinning i {
    animation: sc-spin 800ms linear infinite;
}

.sc-icon-btn.is-active {
    color: var(--sc-text);
    border-color: var(--sc-border);
    background: var(--sc-raised);
}

.sc-primary-btn,
.support-submit-btn {
    position: relative;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    height: 36px;
    padding: 0 14px;
    color: var(--sc-accent-ink);
    border: 1px solid var(--sc-accent);
    border-radius: 10px;
    background: var(--sc-accent);
    font-size: 13px;
    font-weight: 600;
    white-space: nowrap;
    cursor: pointer;
    transition: background-color 150ms ease, box-shadow 200ms ease, transform 150ms var(--sc-ease), opacity 150ms ease;
}

.sc-primary-btn:hover,
.support-submit-btn:hover:not(:disabled) {
    background: #f4f0f8;
    box-shadow: 0 6px 24px rgba(231, 224, 239, 0.12);
}

.sc-primary-btn:active,
.support-submit-btn:active:not(:disabled) {
    transform: scale(0.98);
}

.sc-primary-btn i,
.support-submit-btn i {
    font-size: 12px;
}

.support-submit-btn:disabled {
    opacity: 0.5;
    box-shadow: none;
    cursor: default;
}

.support-submit-btn.is-loading .sc-btn-label,
.support-submit-btn.is-loading .sc-btn-icon {
    opacity: 0;
}

.support-submit-btn.is-loading::after {
    position: absolute;
    width: 16px;
    height: 16px;
    border: 2px solid rgba(16, 14, 23, 0.25);
    border-top-color: var(--sc-accent-ink);
    border-radius: 50%;
    content: "";
    animation: sc-spin 700ms linear infinite;
}

.sc-ghost-btn {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    height: 36px;
    padding: 0 12px;
    color: var(--sc-muted);
    border: 1px solid transparent;
    border-radius: 10px;
    background: transparent;
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: color 150ms ease, background-color 150ms ease, border-color 150ms ease;
}

.sc-ghost-btn:hover {
    color: var(--sc-text);
    border-color: var(--sc-border);
    background: var(--sc-raised);
}

.sc-label {
    color: var(--sc-subtle);
    font-size: 11px;
    font-weight: 600;
    letter-spacing: 0.07em;
    text-transform: uppercase;
}

.support-ticket-status {
    display: inline-flex;
    flex: 0 0 auto;
    align-items: center;
    gap: 6px;
    height: 22px;
    padding: 0 9px 0 8px;
    border: 1px solid var(--sc-border);
    border-radius: 999px;
    font-size: 11px;
    font-weight: 600;
    line-height: 1;
    white-space: nowrap;
}

.support-ticket-status::before {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: currentColor;
    content: "";
}

.support-ticket-status.status-active {
    color: var(--sc-success);
    border-color: rgba(147, 211, 171, 0.24);
    background: rgba(147, 211, 171, 0.07);
}

.support-ticket-status.status-previous {
    color: var(--sc-muted);
    background: rgba(232, 226, 242, 0.04);
}

/* ---------- Top bar ---------- */

.sc-topbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    padding: 0 16px 0 12px;
    border-bottom: 1px solid var(--sc-border);
    background: var(--sc-panel);
}

.sc-topbar-left {
    display: flex;
    align-items: center;
    gap: 12px;
    min-width: 0;
}

.sc-topbar-divider {
    width: 1px;
    height: 20px;
    background: var(--sc-border);
}

.sc-topbar-title {
    display: flex;
    align-items: center;
    gap: 10px;
    min-width: 0;
    color: var(--sc-text);
}

.sc-topbar-title i {
    color: var(--sc-muted);
    font-size: 14px;
}

.sc-topbar-title h1 {
    font-family: var(--sc-display);
    font-size: 17px;
    font-weight: 500;
    letter-spacing: 0.02em;
    line-height: 1;
}

.sc-topbar-right {
    display: flex;
    align-items: center;
    gap: 12px;
}

.sc-topbar-hint {
    color: var(--sc-subtle);
    font-size: 12px;
}

.sc-topbar-hint kbd {
    display: inline-block;
    min-width: 22px;
    margin: 0 2px;
    padding: 1px 6px;
    color: var(--sc-muted);
    border: 1px solid var(--sc-border);
    border-radius: 5px;
    background: var(--sc-raised);
    font-family: inherit;
    font-size: 11px;
    text-align: center;
}

/* ---------- Workspace grid ---------- */

.support-center-modal {
    position: relative;
    min-width: 0;
    min-height: 0;
    overflow: hidden;
}

.support-layout {
    position: relative;
    display: grid;
    overflow: hidden;
    grid-template-columns: var(--sc-rail) minmax(0, 1fr) var(--sc-aside);
    grid-template-rows: minmax(0, 1fr);
    height: 100%;
    min-height: 0;
}

.support-ticket-panel {
    min-width: 0;
    min-height: 0;
}

/* ---------- Inbox rail ---------- */

.support-ticket-history-panel {
    display: flex;
    flex-direction: column;
    border-right: 1px solid var(--sc-border);
    background: var(--sc-panel);
}

.sc-inbox-head {
    display: flex;
    flex-direction: column;
    gap: 12px;
    padding: 20px 16px 12px;
}

.sc-inbox-title-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 8px;
}

.sc-inbox-title-row h2 {
    color: var(--sc-text);
    font-size: 15px;
    font-weight: 600;
    letter-spacing: -0.005em;
}

.sc-inbox-actions {
    display: flex;
    align-items: center;
    gap: 4px;
}

.sc-search {
    position: relative;
    display: block;
}

.sc-search i {
    position: absolute;
    top: 50%;
    left: 12px;
    color: var(--sc-subtle);
    font-size: 12px;
    pointer-events: none;
    transform: translateY(-50%);
}

.support-center-overlay .sc-search input {
    width: 100%;
    height: 36px;
    margin: 0;
    padding: 0 12px 0 34px;
    color: var(--sc-text);
    border: 1px solid var(--sc-border);
    border-radius: 10px;
    outline: none;
    background: var(--sc-bg);
    box-shadow: none;
    font-size: 13px;
    transition: border-color 150ms ease, box-shadow 200ms ease;
}

.support-center-overlay .sc-search input::placeholder {
    color: var(--sc-subtle);
}

.support-center-overlay .sc-search input:focus {
    border-color: var(--sc-border-strong);
    box-shadow: var(--sc-ring);
}

.support-center-overlay .sc-search input::-webkit-search-cancel-button {
    filter: invert(0.7);
}

.sc-tabs {
    position: relative;
    display: grid;
    grid-template-columns: 1fr 1fr;
    padding: 3px;
    border: 1px solid var(--sc-border);
    border-radius: 10px;
    background: var(--sc-bg);
}

.sc-tabs-indicator {
    position: absolute;
    top: 3px;
    bottom: 3px;
    left: 3px;
    width: calc(50% - 3px);
    border-radius: 7px;
    background: var(--sc-raised);
    box-shadow: 0 0 0 1px var(--sc-border) inset;
    transition: transform 300ms var(--sc-ease-out);
}

.sc-tabs[data-active-tab="previous"] .sc-tabs-indicator {
    transform: translateX(100%);
}

.sc-tab {
    position: relative;
    z-index: 1;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    height: 30px;
    padding: 0 8px;
    color: var(--sc-subtle);
    border: 0;
    border-radius: 7px;
    background: transparent;
    font-size: 12.5px;
    font-weight: 600;
    cursor: pointer;
    transition: color 200ms ease;
}

.sc-tab:hover,
.sc-tab[aria-selected="true"] {
    color: var(--sc-text);
}

.support-history-count {
    color: var(--sc-subtle);
    font-size: 11.5px;
    font-weight: 500;
    font-variant-numeric: tabular-nums;
}

.sc-tab[aria-selected="true"] .support-history-count {
    color: var(--sc-muted);
}

.support-history-section-body {
    display: flex;
    flex: 1 1 auto;
    flex-direction: column;
    min-height: 0;
}

.support-ticket-list {
    display: flex;
    flex: 1 1 auto;
    flex-direction: column;
    gap: 2px;
    min-height: 0;
    padding: 4px 8px 16px;
    overflow-y: auto;
    overscroll-behavior: contain;
}

.support-ticket-card {
    position: relative;
    display: grid;
    grid-template-columns: 8px minmax(0, 1fr) auto;
    column-gap: 10px;
    row-gap: 3px;
    align-items: baseline;
    padding: 12px 12px 12px 10px;
    border: 1px solid transparent;
    border-radius: 10px;
    background: transparent;
    cursor: pointer;
    transition: background-color 150ms ease, border-color 150ms ease;
}

.support-ticket-card:hover {
    background: var(--sc-hover);
}

.support-ticket-card.is-selected {
    border-color: var(--sc-border);
    background: var(--sc-raised);
}

.sc-unread-dot {
    grid-row: 1;
    grid-column: 1;
    align-self: center;
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: transparent;
}

.support-ticket-card.is-unread .sc-unread-dot {
    background: var(--sc-accent);
    box-shadow: 0 0 0 3px rgba(231, 224, 239, 0.14);
}

.support-ticket-subject {
    grid-row: 1;
    grid-column: 2;
    min-width: 0;
    overflow: hidden;
    color: var(--sc-text);
    font-size: 13.5px;
    font-weight: 500;
    line-height: 1.35;
    white-space: nowrap;
    text-overflow: ellipsis;
}

.support-ticket-card.is-unread .support-ticket-subject {
    font-weight: 650;
}

.sc-card-time {
    grid-row: 1;
    grid-column: 3;
    color: var(--sc-subtle);
    font-size: 11.5px;
    font-variant-numeric: tabular-nums;
    white-space: nowrap;
}

.support-ticket-card.is-unread .sc-card-time {
    color: var(--sc-text);
    font-weight: 600;
}

.support-ticket-description {
    grid-row: 2;
    grid-column: 2 / 4;
    min-width: 0;
    overflow: hidden;
    color: var(--sc-muted);
    font-size: 12.5px;
    line-height: 1.45;
    white-space: nowrap;
    text-overflow: ellipsis;
}

.support-ticket-card.is-unread .support-ticket-description {
    color: var(--sc-text);
}

.sc-preview-author {
    color: var(--sc-subtle);
}

.support-ticket-card.is-unread .sc-preview-author {
    color: var(--sc-muted);
}

.support-ticket-empty {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 6px;
    margin: 48px 16px;
    color: var(--sc-muted);
    font-size: 13px;
    line-height: 1.5;
    text-align: center;
    animation: sc-fade-in 300ms ease both;
}

.sc-empty-icon {
    display: grid;
    place-items: center;
    width: 40px;
    height: 40px;
    margin-bottom: 8px;
    color: var(--sc-muted);
    border: 1px solid var(--sc-border);
    border-radius: 12px;
    background: var(--sc-raised);
    font-size: 15px;
}

.sc-empty-title {
    color: var(--sc-text);
    font-size: 13.5px;
    font-weight: 600;
}

.sc-empty-hint {
    max-width: 240px;
    color: var(--sc-subtle);
    font-size: 12.5px;
}

.support-ticket-empty .sc-primary-btn {
    margin-top: 12px;
}

.support-ticket-empty.is-error .sc-empty-icon {
    color: var(--sc-danger);
}

.sc-skeleton-card {
    display: flex;
    flex-direction: column;
    gap: 8px;
    padding: 14px 12px 14px 28px;
}

.sc-skeleton-line {
    height: 10px;
    border-radius: 5px;
    background: linear-gradient(90deg, rgba(232, 226, 242, 0.05) 0%, rgba(232, 226, 242, 0.1) 50%, rgba(232, 226, 242, 0.05) 100%);
    background-size: 200% 100%;
    animation: sc-shimmer 1.4s ease-in-out infinite;
}

.sc-skeleton-line.is-title { width: 64%; }
.sc-skeleton-line.is-body { width: 88%; height: 8px; }

.sc-rise {
    animation: sc-rise 380ms var(--sc-ease-out) both;
    animation-delay: calc(var(--sc-i, 0) * 30ms);
}

/* ---------- Main column ---------- */

.support-ticket-workspace-panel {
    position: relative;
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    grid-template-rows: minmax(0, 1fr);
    background: var(--sc-bg);
}

.support-workspace-view {
    grid-area: 1 / 1;
    min-width: 0;
    min-height: 0;
}

.support-workspace-view.is-entering {
    animation: sc-view-in 320ms var(--sc-ease-out) both;
}

.sc-pane-back {
    display: none;
}

/* Create view */

#support-create-view {
    overflow-y: auto;
    overscroll-behavior: contain;
}

.sc-create-inner {
    width: min(680px, 100%);
    margin: 0 auto;
    padding: 56px 40px 64px;
}

.sc-create-hero {
    display: flex;
    flex-direction: column;
    gap: 10px;
    margin-bottom: 36px;
}

.sc-create-hero h2 {
    color: var(--sc-text);
    font-family: var(--sc-display);
    font-size: 30px;
    font-weight: 500;
    letter-spacing: 0.005em;
    line-height: 1.15;
}

.sc-create-hero p {
    max-width: 520px;
    color: var(--sc-muted);
    font-size: 14px;
    line-height: 1.6;
}

.support-ticket-form {
    display: flex;
    flex-direction: column;
    gap: 24px;
}

.support-field {
    display: flex;
    flex-direction: column;
    gap: 8px;
    min-width: 0;
}

.support-field-label {
    display: flex;
    align-items: baseline;
    justify-content: space-between;
    gap: 8px;
    color: var(--sc-text);
    font-size: 13px;
    font-weight: 500;
}

.sc-field-hint,
.sc-optional {
    color: var(--sc-subtle);
    font-size: 12px;
    font-weight: 400;
}

.sc-char-count {
    color: var(--sc-subtle);
    font-size: 12px;
    font-weight: 400;
    font-variant-numeric: tabular-nums;
    transition: color 150ms ease;
}

.sc-char-count.is-near {
    color: var(--sc-warn);
}

.support-center-overlay .support-ticket-form :is(input[type="text"], input[type="email"], input[type="date"], textarea) {
    width: 100%;
    height: 44px;
    margin: 0;
    padding: 0 14px;
    color: var(--sc-text);
    border: 1px solid var(--sc-border);
    border-radius: 10px;
    outline: none;
    background: var(--sc-panel);
    box-shadow: none;
    font-size: 14px;
    line-height: 1.4;
    transition: border-color 150ms ease, background-color 150ms ease, box-shadow 200ms ease;
    color-scheme: dark;
}

.support-center-overlay .support-ticket-form textarea {
    height: auto;
    min-height: 180px;
    padding: 12px 14px;
    line-height: 1.6;
    resize: vertical;
}

.support-center-overlay .support-ticket-form :is(input, textarea)::placeholder {
    color: var(--sc-subtle);
    opacity: 1;
}

.support-center-overlay .support-ticket-form :is(input, textarea):hover:not(:focus):not(:disabled) {
    border-color: var(--sc-border-strong);
}

.support-center-overlay .support-ticket-form :is(input, textarea):focus {
    border-color: var(--sc-border-strong);
    background: var(--sc-raised);
    box-shadow: var(--sc-ring);
}

.support-center-overlay .support-ticket-form .is-invalid {
    border-color: rgba(231, 155, 145, 0.65) !important;
    box-shadow: 0 0 0 3px rgba(231, 155, 145, 0.1) !important;
}

.sc-field-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}

/* Pro membership */

.sc-switch-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 20px;
    padding: 16px 18px;
    border: 1px solid var(--sc-border);
    border-radius: 12px;
    background: var(--sc-panel);
    cursor: pointer;
    transition: border-color 200ms ease, background-color 200ms ease, border-radius 300ms var(--sc-ease-out);
}

.sc-switch-row:hover {
    border-color: var(--sc-border-strong);
}

.sc-switch-row.is-on {
    border-color: var(--sc-border-strong);
    border-bottom-color: var(--sc-border-soft);
    border-radius: 12px 12px 0 0;
    background: var(--sc-raised);
}

.sc-switch-copy {
    display: flex;
    flex-direction: column;
    gap: 2px;
    min-width: 0;
}

.sc-switch-title {
    color: var(--sc-text);
    font-size: 13.5px;
    font-weight: 600;
}

.sc-switch-hint {
    color: var(--sc-subtle);
    font-size: 12.5px;
    line-height: 1.45;
}

.support-center-overlay input.sc-switch {
    position: relative;
    flex: 0 0 auto;
    width: 38px;
    height: 22px;
    margin: 0;
    border: 1px solid var(--sc-border-strong);
    border-radius: 999px;
    outline-offset: 3px;
    background: rgba(232, 226, 242, 0.08);
    box-shadow: none;
    cursor: pointer;
    transition: background-color 220ms ease, border-color 220ms ease;
    appearance: none;
    -webkit-appearance: none;
}

.support-center-overlay input.sc-switch::after {
    position: absolute;
    top: 2px;
    left: 2px;
    width: 16px;
    height: 16px;
    border-radius: 50%;
    background: var(--sc-muted);
    content: "";
    transition: transform 260ms var(--sc-ease-out), background-color 220ms ease;
}

.support-center-overlay input.sc-switch:focus:not(:checked) {
    border-color: var(--sc-border-strong);
    background: rgba(232, 226, 242, 0.08);
    box-shadow: none;
}

.support-center-overlay input.sc-switch:checked,
.support-center-overlay input.sc-switch:checked:focus {
    border-color: var(--sc-accent);
    background: var(--sc-accent);
}

.support-center-overlay input.sc-switch:checked::after {
    background: var(--sc-accent-ink);
    transform: translateX(16px);
}

.support-pro-fields {
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    grid-template-rows: 0fr;
    margin-top: -24px;
    opacity: 0;
    transition: grid-template-rows 340ms var(--sc-ease-out), opacity 240ms ease, margin-top 340ms var(--sc-ease-out);
}

.support-pro-fields.is-open {
    grid-template-rows: 1fr;
    opacity: 1;
}

.sc-pro-inner {
    min-height: 0;
    overflow: hidden;
}

.sc-pro-card {
    display: flex;
    flex-direction: column;
    gap: 20px;
    padding: 20px 18px;
    border: 1px solid var(--sc-border-strong);
    border-top: 0;
    border-radius: 0 0 12px 12px;
    background: var(--sc-panel);
}

.sc-choice-group {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 8px;
}

.sc-choice {
    position: relative;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    height: 42px;
    padding: 0 10px;
    color: var(--sc-muted);
    border: 1px solid var(--sc-border);
    border-radius: 10px;
    background: var(--sc-bg);
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: color 150ms ease, border-color 150ms ease, background-color 150ms ease;
}

.sc-choice input {
    position: absolute;
    opacity: 0;
    pointer-events: none;
}

.sc-choice:hover {
    color: var(--sc-text);
    border-color: var(--sc-border-strong);
}

.sc-choice:has(input:checked) {
    color: var(--sc-text);
    border-color: var(--sc-accent);
    background: var(--sc-raised);
    box-shadow: 0 0 0 1px var(--sc-accent) inset;
}

.sc-choice:has(input:focus-visible) {
    outline: 2px solid rgba(231, 224, 239, 0.6);
    outline-offset: 2px;
}

.sc-choice-group.is-invalid .sc-choice {
    border-color: rgba(231, 155, 145, 0.65);
}

.sc-pro-card .support-field:not([hidden]) {
    animation: sc-rise 300ms var(--sc-ease-out) both;
}

/* Status + footer */

.support-form-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    margin-top: 8px;
    padding-top: 24px;
    border-top: 1px solid var(--sc-border-soft);
}

.support-form-footer .support-submit-btn {
    height: 42px;
    padding: 0 20px;
    font-size: 13.5px;
}

.support-form-status {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    min-width: 0;
    color: var(--sc-muted);
    font-size: 13px;
    line-height: 1.4;
}

.support-form-status:empty {
    visibility: hidden;
}

.support-form-status:not(:empty) {
    animation: sc-fade-in 220ms ease both;
}

.support-form-status::before {
    flex: 0 0 auto;
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: currentColor;
    content: "";
}

.support-form-status.status-success {
    color: var(--sc-success);
}

.support-form-status.status-error {
    color: var(--sc-danger);
}

/* Thread view */

.support-thread-view {
    position: relative;
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    grid-template-rows: auto minmax(0, 1fr) auto;
}

.support-thread-header {
    display: flex;
    align-items: center;
    gap: 12px;
    min-height: 64px;
    padding: 12px 24px;
    border-bottom: 1px solid var(--sc-border);
    background: var(--sc-bg);
}

.support-thread-title-wrap {
    display: flex;
    flex: 1 1 auto;
    align-items: center;
    gap: 12px;
    min-width: 0;
}

.support-thread-title-wrap h2 {
    min-width: 0;
    overflow: hidden;
    color: var(--sc-text);
    font-size: 16px;
    font-weight: 600;
    letter-spacing: -0.01em;
    line-height: 1.3;
    white-space: nowrap;
    text-overflow: ellipsis;
}

.sc-details-toggle {
    display: none;
}

.support-thread-messages {
    position: relative;
    min-height: 0;
    overflow-y: auto;
    overscroll-behavior: contain;
}

.sc-thread-inner {
    display: flex;
    flex-direction: column;
    width: min(var(--sc-column), 100%);
    margin: 0 auto;
    padding: 32px 32px 24px;
}

.sc-request {
    padding: 20px 22px 22px;
    border: 1px solid var(--sc-border);
    border-radius: 14px;
    background: var(--sc-panel);
}

.sc-request-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 12px;
}

.sc-request-time {
    color: var(--sc-subtle);
    font-size: 12px;
}

.sc-request-body {
    color: var(--sc-text);
    font-size: 14px;
    line-height: 1.65;
    white-space: pre-wrap;
    overflow-wrap: anywhere;
}

.sc-day-sep {
    display: flex;
    align-items: center;
    gap: 16px;
    margin: 32px 0 8px;
    color: var(--sc-subtle);
    font-size: 12px;
    font-weight: 500;
}

.sc-day-sep::before,
.sc-day-sep::after {
    flex: 1 1 auto;
    height: 1px;
    background: var(--sc-border-soft);
    content: "";
}

.support-thread-message {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    margin-top: 20px;
}

.support-thread-message.is-grouped {
    margin-top: 6px;
}

.support-thread-message.is-user {
    flex-direction: row-reverse;
}

.support-thread-message.is-new {
    animation: sc-msg-in 400ms var(--sc-ease-out) both;
}

.sc-avatar {
    display: grid;
    flex: 0 0 auto;
    place-items: center;
    width: 32px;
    height: 32px;
    color: var(--sc-text);
    border: 1px solid var(--sc-border);
    border-radius: 50%;
    background: var(--sc-raised);
    font-size: 12px;
}

.support-thread-message.is-grouped .sc-avatar {
    visibility: hidden;
    height: 1px;
}

.sc-msg-col {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 6px;
    min-width: 0;
    max-width: min(80%, 560px);
}

.support-thread-message.is-user .sc-msg-col {
    align-items: flex-end;
}

.support-thread-message-header {
    display: flex;
    align-items: baseline;
    gap: 8px;
    padding: 0 2px;
    color: var(--sc-subtle);
    font-size: 12px;
}

.support-thread-message.is-grouped .support-thread-message-header {
    display: none;
}

.support-thread-sender-name {
    color: var(--sc-text);
    font-size: 13px;
    font-weight: 600;
}

.sc-staff-badge {
    padding: 0 6px;
    color: var(--sc-muted);
    border: 1px solid var(--sc-border);
    border-radius: 5px;
    font-size: 10px;
    font-weight: 600;
    letter-spacing: 0.05em;
    line-height: 16px;
    text-transform: uppercase;
}

.support-thread-time {
    font-variant-numeric: tabular-nums;
}

.sc-bubble {
    max-width: 100%;
    padding: 10px 14px;
    border-radius: 16px;
    font-size: 14px;
    line-height: 1.6;
}

.support-thread-message.is-admin .sc-bubble {
    color: var(--sc-text);
    border: 1px solid var(--sc-border);
    border-top-left-radius: 6px;
    background: var(--sc-panel);
}

.support-thread-message.is-user .sc-bubble {
    color: var(--sc-text);
    border: 1px solid rgba(231, 224, 239, 0.1);
    border-top-right-radius: 6px;
    background: rgba(231, 224, 239, 0.1);
}

.support-thread-body {
    white-space: pre-wrap;
    overflow-wrap: anywhere;
}

.support-center-overlay :is(.sc-request-body, .support-thread-body) a {
    color: var(--sc-accent);
    text-decoration: underline;
    text-underline-offset: 2px;
    overflow-wrap: anywhere;
}

.support-center-overlay :is(.sc-request-body, .support-thread-body) a:hover {
    color: var(--sc-text);
}

.sc-msg-foot {
    padding: 0 4px;
    color: var(--sc-subtle);
    font-size: 11.5px;
}

.support-thread-message.is-pending .sc-bubble {
    opacity: 0.6;
}

.sc-awaiting {
    display: flex;
    align-items: center;
    gap: 12px;
    width: min(var(--sc-column), 100%);
    margin: 0 auto;
    padding: 0 32px 32px;
    color: var(--sc-subtle);
    font-size: 13px;
    line-height: 1.5;
}

.sc-awaiting-icon {
    display: grid;
    flex: 0 0 auto;
    place-items: center;
    width: 32px;
    height: 32px;
    border: 1px dashed var(--sc-border-strong);
    border-radius: 50%;
    font-size: 12px;
}

/* Attachments */

.sc-attachment {
    position: relative;
    display: block;
    width: min(360px, 100%);
    min-height: 160px;
    padding: 0;
    overflow: hidden;
    border: 1px solid var(--sc-border);
    border-radius: 14px;
    background: var(--sc-raised);
    cursor: zoom-in;
    transition: border-color 150ms ease;
}

.sc-attachment::before {
    position: absolute;
    inset: 0;
    background: linear-gradient(90deg, rgba(232, 226, 242, 0.03) 0%, rgba(232, 226, 242, 0.09) 50%, rgba(232, 226, 242, 0.03) 100%);
    background-size: 200% 100%;
    content: "";
    animation: sc-shimmer 1.4s ease-in-out infinite;
}

.sc-attachment.is-loaded {
    min-height: 0;
}

.sc-attachment.is-loaded::before {
    display: none;
}

.sc-attachment:hover {
    border-color: var(--sc-border-strong);
}

.support-thread-image {
    position: relative;
    display: block;
    width: 100%;
    max-height: 360px;
    object-fit: cover;
    opacity: 0;
    transition: opacity 320ms ease, transform 500ms var(--sc-ease-out);
}

.sc-attachment.is-loaded .support-thread-image {
    opacity: 1;
}

.sc-attachment:hover .support-thread-image {
    transform: scale(1.02);
}

.sc-attachment-zoom {
    position: absolute;
    right: 10px;
    bottom: 10px;
    display: grid;
    place-items: center;
    width: 30px;
    height: 30px;
    color: #fff;
    border-radius: 8px;
    background: rgba(8, 7, 14, 0.7);
    font-size: 11px;
    opacity: 0;
    transition: opacity 150ms ease;
}

.sc-attachment:hover .sc-attachment-zoom,
.sc-attachment:focus-visible .sc-attachment-zoom {
    opacity: 1;
}

.sc-attachment.is-error {
    display: flex;
    align-items: center;
    gap: 10px;
    width: auto;
    min-height: 0;
    padding: 10px 14px;
    color: var(--sc-subtle);
    font-size: 12.5px;
    cursor: default;
}

.sc-attachment.is-error::before,
.sc-attachment.is-error .support-thread-image,
.sc-attachment.is-error .sc-attachment-zoom {
    display: none;
}

/* Jump to latest */

.sc-thread-body-wrap {
    position: relative;
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    grid-template-rows: minmax(0, 1fr);
    min-height: 0;
}

.sc-jump-latest {
    position: absolute;
    bottom: 16px;
    left: 50%;
    z-index: 2;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    height: 32px;
    padding: 0 14px;
    color: var(--sc-accent-ink);
    border: 0;
    border-radius: 999px;
    background: var(--sc-accent);
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.5);
    font-size: 12.5px;
    font-weight: 600;
    cursor: pointer;
    opacity: 0;
    pointer-events: none;
    transform: translate(-50%, 8px);
    transition: opacity 200ms ease, transform 300ms var(--sc-ease-out);
}

.sc-jump-latest.is-visible {
    opacity: 1;
    pointer-events: auto;
    transform: translate(-50%, 0);
}

/* Composer */

.support-thread-form {
    padding: 0 32px 20px;
    background: var(--sc-bg);
}

.sc-composer-wrap,
.sc-thread-notice {
    width: min(calc(var(--sc-column) - 64px), 100%);
    margin: 0 auto;
}

.sc-composer {
    display: flex;
    align-items: flex-end;
    gap: 8px;
    padding: 8px 8px 8px 16px;
    border: 1px solid var(--sc-border);
    border-radius: 14px;
    background: var(--sc-panel);
    transition: border-color 150ms ease, box-shadow 200ms ease;
}

.sc-composer:focus-within {
    border-color: var(--sc-border-strong);
    box-shadow: var(--sc-ring);
}

.support-center-overlay #support-thread-reply-input {
    flex: 1 1 auto;
    min-width: 0;
    height: 24px;
    min-height: 24px;
    max-height: 200px;
    margin: 0 0 6px;
    padding: 0;
    color: var(--sc-text);
    border: 0;
    outline: none;
    background: transparent;
    box-shadow: none;
    font-size: 14px;
    line-height: 1.6;
    resize: none;
}

.support-center-overlay #support-thread-reply-input::placeholder {
    color: var(--sc-subtle);
}

.sc-send-btn {
    width: 36px;
    height: 36px;
    padding: 0;
    border-radius: 10px;
}

.sc-send-btn:disabled:not(.is-loading) {
    color: var(--sc-subtle);
    border-color: var(--sc-border);
    background: var(--sc-raised);
    opacity: 1;
}

.sc-composer-meta {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    min-height: 18px;
    margin-top: 8px;
    padding: 0 4px;
    color: var(--sc-subtle);
    font-size: 11.5px;
}

.sc-kbd {
    padding: 0 5px;
    border: 1px solid var(--sc-border);
    border-radius: 4px;
    background: var(--sc-raised);
    font-size: 10.5px;
    line-height: 15px;
}

.sc-thread-notice {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 14px 16px;
    color: var(--sc-muted);
    border: 1px solid var(--sc-border);
    border-radius: 14px;
    background: var(--sc-panel);
    font-size: 13px;
    line-height: 1.5;
    animation: sc-fade-in 240ms ease both;
}

.sc-thread-notice > i {
    color: var(--sc-subtle);
}

.sc-thread-notice > span {
    flex: 1 1 auto;
}

.support-thread-form.is-locked .sc-composer-wrap {
    display: none;
}

/* ---------- Details panel ---------- */

.sc-details {
    display: flex;
    flex-direction: column;
    min-height: 0;
    overflow-y: auto;
    border-left: 1px solid var(--sc-border);
    background: var(--sc-panel);
}

.sc-details-head {
    display: none;
}

.sc-details-section {
    display: flex;
    flex-direction: column;
    gap: 16px;
    padding: 24px 24px;
}

.sc-details-section + .sc-details-section {
    border-top: 1px solid var(--sc-border-soft);
}

.sc-dl {
    display: flex;
    flex-direction: column;
    gap: 14px;
}

.sc-dl-row {
    display: flex;
    flex-direction: column;
    gap: 4px;
    min-width: 0;
}

.sc-dl-row dt {
    color: var(--sc-subtle);
    font-size: 12px;
}

.sc-dl-row dd {
    min-width: 0;
    color: var(--sc-text);
    font-size: 13px;
    overflow-wrap: anywhere;
}

.sc-copy-id {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    max-width: 100%;
    padding: 4px 8px;
    color: var(--sc-text);
    border: 1px solid var(--sc-border);
    border-radius: 7px;
    background: var(--sc-bg);
    font-family: var(--sc-mono);
    font-size: 11.5px;
    cursor: pointer;
    transition: border-color 150ms ease, color 150ms ease;
}

.sc-copy-id span {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.sc-copy-id i {
    color: var(--sc-subtle);
    font-size: 11px;
}

.sc-copy-id:hover {
    border-color: var(--sc-border-strong);
}

.sc-copy-id.is-copied i {
    color: var(--sc-success);
}

.sc-tips {
    display: flex;
    flex-direction: column;
    gap: 14px;
    list-style: none;
}

.sc-tips li {
    display: grid;
    grid-template-columns: 20px minmax(0, 1fr);
    gap: 10px;
    color: var(--sc-muted);
    font-size: 13px;
    line-height: 1.5;
}

.sc-tips li i {
    margin-top: 3px;
    color: var(--sc-subtle);
    font-size: 12px;
    text-align: center;
}

.sc-tips strong {
    display: block;
    color: var(--sc-text);
    font-weight: 500;
}

.sc-details-note {
    color: var(--sc-subtle);
    font-size: 12.5px;
    line-height: 1.55;
}

.sc-details-scrim {
    display: none;
}

/* ---------- Toast + lightbox ---------- */

.sc-toast {
    position: absolute;
    top: 16px;
    right: 24px;
    z-index: 30;
    display: inline-flex;
    align-items: center;
    gap: 10px;
    max-width: calc(100% - 32px);
    padding: 10px 16px;
    color: var(--sc-text);
    border: 1px solid var(--sc-border-strong);
    border-radius: 12px;
    background: var(--sc-raised);
    box-shadow: 0 16px 40px rgba(0, 0, 0, 0.5);
    font-size: 13px;
    pointer-events: none;
    animation: sc-toast 2800ms var(--sc-ease-out) both;
}

.sc-toast i {
    color: var(--sc-success);
}

.sc-toast.is-error i {
    color: var(--sc-danger);
}

.sc-lightbox {
    position: fixed;
    inset: 0;
    z-index: 20010;
    display: grid;
    place-items: center;
    padding: 64px 24px 24px;
    background: rgba(2, 1, 5, 0.9);
    -webkit-backdrop-filter: blur(10px);
    backdrop-filter: blur(10px);
    cursor: zoom-out;
    animation: sc-fade-in 180ms ease both;
}

.sc-lightbox.is-closing {
    animation: sc-fade-out 160ms ease both;
}

.sc-lightbox img {
    max-width: min(1400px, 100%);
    max-height: calc(100dvh - 96px);
    border-radius: 12px;
    box-shadow: 0 30px 90px rgba(0, 0, 0, 0.6);
    object-fit: contain;
    cursor: default;
    animation: sc-zoom-in 320ms var(--sc-ease-out) both;
}

.sc-lightbox-bar {
    position: absolute;
    top: 14px;
    right: 16px;
    display: flex;
    gap: 8px;
}

.sc-lightbox-bar .sc-icon-btn {
    color: #fff;
    border-color: rgba(255, 255, 255, 0.14);
    background: rgba(255, 255, 255, 0.06);
}

.sc-lightbox-bar .sc-icon-btn:hover {
    background: rgba(255, 255, 255, 0.14);
}

/* ---------- Animations ---------- */

@keyframes sc-page-in {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

@keyframes sc-page-out {
    from { opacity: 1; transform: translateY(0); }
    to { opacity: 0; transform: translateY(6px); }
}

@keyframes sc-view-in {
    from { opacity: 0; transform: translateY(6px); }
    to { opacity: 1; transform: translateY(0); }
}

@keyframes sc-rise {
    from { opacity: 0; transform: translateY(6px); }
    to { opacity: 1; transform: translateY(0); }
}

@keyframes sc-fade-in { from { opacity: 0; } to { opacity: 1; } }
@keyframes sc-fade-out { from { opacity: 1; } to { opacity: 0; } }

@keyframes sc-msg-in {
    from { opacity: 0; transform: translateY(8px); }
    to { opacity: 1; transform: translateY(0); }
}

@keyframes sc-zoom-in {
    from { opacity: 0; transform: scale(0.95); }
    to { opacity: 1; transform: scale(1); }
}

@keyframes sc-shimmer {
    0% { background-position: 100% 0; }
    100% { background-position: -100% 0; }
}

@keyframes sc-spin { to { transform: rotate(360deg); } }

@keyframes sc-toast {
    0% { opacity: 0; transform: translateY(10px); }
    8%, 88% { opacity: 1; transform: translateY(0); }
    100% { opacity: 0; transform: translateY(4px); }
}

/* ---------- Responsive ---------- */

/* Details panel becomes a drawer. */
@media (max-width: 1279px) {
    .support-layout {
        grid-template-columns: var(--sc-rail) minmax(0, 1fr);
    }

    .sc-details {
        position: absolute;
        top: 0;
        right: 0;
        bottom: 0;
        z-index: 20;
        width: min(340px, 100%);
        box-shadow: -24px 0 60px rgba(0, 0, 0, 0.45);
        visibility: hidden;
        transform: translateX(100%);
        transition: transform 320ms var(--sc-ease-out), visibility 0s linear 320ms;
    }

    .support-center-overlay.is-details-open .sc-details {
        visibility: visible;
        transform: translateX(0);
        transition: transform 320ms var(--sc-ease-out), visibility 0s;
    }

    .sc-details-head {
        display: flex;
        align-items: center;
        justify-content: space-between;
        gap: 12px;
        min-height: 64px;
        padding: 12px 16px 12px 24px;
        border-bottom: 1px solid var(--sc-border-soft);
    }

    .sc-details-head h2 {
        color: var(--sc-text);
        font-size: 15px;
        font-weight: 600;
    }

    .sc-details-scrim {
        position: absolute;
        inset: 0;
        z-index: 19;
        display: block;
        border: 0;
        background: rgba(3, 2, 7, 0.55);
        opacity: 0;
        pointer-events: none;
        transition: opacity 240ms ease;
    }

    .support-center-overlay.is-details-open .sc-details-scrim {
        opacity: 1;
        pointer-events: auto;
    }

    .support-center-overlay.is-thread-open .sc-details-toggle {
        display: inline-grid;
    }

    .sc-create-tips {
        display: none;
    }
}

/* Stacked navigation. */
@media (max-width: 899px) {
    .support-center-overlay {
        --sc-topbar: 52px;
    }

    .sc-topbar-hint {
        display: none;
    }

    .support-layout {
        grid-template-columns: minmax(0, 1fr);
    }

    .support-ticket-history-panel {
        grid-area: 1 / 1;
        border-right: 0;
    }

    .support-ticket-workspace-panel {
        grid-area: 1 / 1;
        z-index: 5;
        visibility: hidden;
        transform: translateX(100%);
        transition: transform 360ms var(--sc-ease-out), visibility 0s linear 360ms;
    }

    .support-center-overlay.is-pane-open .support-ticket-workspace-panel {
        visibility: visible;
        transform: translateX(0);
        transition: transform 360ms var(--sc-ease-out), visibility 0s;
    }

    .support-center-overlay.is-pane-open .support-ticket-history-panel {
        visibility: hidden;
        transition: visibility 0s linear 360ms;
    }

    .sc-pane-back {
        display: inline-grid;
    }

    .sc-inbox-head {
        padding: 16px 16px 12px;
    }

    .sc-create-inner {
        padding: 16px 20px 40px;
    }

    .sc-create-top {
        margin: 0 0 16px -8px;
    }

    .sc-create-hero {
        margin-bottom: 28px;
    }

    .sc-create-hero h2 {
        font-size: 24px;
    }

    .support-thread-header {
        min-height: 56px;
        padding: 8px 12px 8px 8px;
    }

    .support-thread-title-wrap {
        gap: 8px;
    }

    .support-thread-title-wrap h2 {
        font-size: 15px;
    }

    .sc-thread-inner {
        padding: 20px 16px 16px;
    }

    .sc-request {
        padding: 16px;
    }

    .sc-awaiting {
        padding: 0 16px 24px;
    }

    .sc-msg-col {
        max-width: 85%;
    }

    .support-thread-message.is-admin .sc-avatar {
        display: none;
    }

    .support-thread-form {
        padding: 0 12px calc(12px + env(safe-area-inset-bottom, 0px));
    }

    .sc-kbd-hint {
        display: none;
    }

    .sc-toast {
        top: auto;
        right: 16px;
        bottom: 96px;
        left: 16px;
        justify-content: center;
        max-width: none;
    }
}

@media (max-width: 560px) {
    .sc-topbar-back-label {
        display: none;
    }

    .sc-field-row {
        grid-template-columns: minmax(0, 1fr);
    }

    .sc-choice-group {
        grid-template-columns: minmax(0, 1fr);
    }

    .support-form-footer {
        flex-direction: column-reverse;
        align-items: stretch;
    }

    .support-form-footer .support-submit-btn {
        width: 100%;
    }

    .support-thread-title-wrap .support-ticket-status {
        display: none;
    }
}

@media (prefers-reduced-motion: reduce) {
    .support-center-overlay,
    .support-center-overlay *,
    .support-center-overlay *::before,
    .support-center-overlay *::after {
        animation-duration: 1ms !important;
        animation-delay: 0ms !important;
        animation-iteration-count: 1 !important;
        transition-duration: 1ms !important;
        scroll-behavior: auto !important;
    }
}

/* ---------- Unread support reply indicators (outside the Support view) ---------- */

.osint-chat-account .discord-user-avatar {
    animation: none;
}

.osint-chat-account.has-support-alert {
    position: relative;
}

.osint-chat-account.has-support-alert :is(.discord-user-avatar, .osint-chat-account-avatar-fallback) {
    box-shadow:
        0 0 0 2px var(--chat-panel, #0b0a12),
        0 0 0 4px var(--chat-accent, #e7e0ef),
        0 0 10px 0 rgba(231, 224, 239, 0.5);
    animation: sc-avatar-halo 2.2s ease-in-out infinite;
}

#osint-chat-history-toggle.has-support-alert {
    position: relative;
}

#osint-chat-history-toggle.has-support-alert::after {
    position: absolute;
    top: 4px;
    right: 2px;
    width: 10px;
    height: 10px;
    border: 2px solid var(--chat-bg, #08070e);
    border-radius: 50%;
    background: var(--chat-accent, #e7e0ef);
    box-shadow: 0 0 8px rgba(231, 224, 239, 0.6);
    content: "";
}

@keyframes sc-avatar-halo {
    0%, 100% {
        box-shadow:
            0 0 0 2px var(--chat-panel, #0b0a12),
            0 0 0 4px var(--chat-accent, #e7e0ef),
            0 0 10px 0 rgba(231, 224, 239, 0.5);
    }
    50% {
        box-shadow:
            0 0 0 2px var(--chat-panel, #0b0a12),
            0 0 0 4px var(--chat-accent, #e7e0ef),
            0 0 4px 0 rgba(231, 224, 239, 0.15);
    }
}

@media (prefers-reduced-motion: reduce) {
    .osint-chat-account.has-support-alert :is(.discord-user-avatar, .osint-chat-account-avatar-fallback) {
        animation: none;
    }
}